Privacy Policy

Welcome to daliyproducts ("Nexus," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexusagency.com or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We may collect information you provide when you:

• Fill out the contact form (name, email, phone, company, message)
• Subscribe to our newsletter (email address)
• Request a quote or engage our services
• Create an account or client portal
• Communicate with us via email, phone, or social media

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and general location data
• Browser type, version, and settings
• Device type and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms
• Date and time of access

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process transactions and send related communications
• Send promotional communications (with your consent)
• Analyze website usage to improve our services
• Comply with legal obligations and enforce our policies
• Prevent fraud and ensure the security of our platform
• Personalize your experience on our website

We will only use your personal information for the purposes listed above unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website and conducting business (e.g., email providers, analytics platforms, payment processors). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and prominent notice.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data sent to your browser from a website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., session management, security).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Track visitors across websites to display relevant ads (only with consent).
• Preference Cookies: Remember your settings such as dark mode and language preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also manage your cookie preferences through our cookie consent banner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure, encrypted data storage
• Regular security audits and vulnerability assessments
• Access controls limiting who can access personal data
• Employee training on data protection best practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable means to protect your data.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing of your data for direct marketing or legitimate interests.
• Restriction: Request restriction of processing in certain circumstances.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@nexusagency.com. We will respond within 30 days (or sooner as required by law).

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

• Contact form data: Retained for up to 2 years from last contact
• Newsletter subscribers: Until you unsubscribe
• Client project data: Retained for 5 years after project completion
• Analytics data: Retained for 26 months

8. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@nexusagency.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the new policy on this page with an updated effective date
• Sending an email notification to subscribers (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

If you are a resident of the European Economic Area and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.